You can easily get in touch with us by reaching us via e-mail or sending a message from WhatsApp. After you contact us, VitaNova consultants will reach you give you more detailed information according to your questions regarding your treatment. During this stage you are totally free to contact us and ask questions as much as you want.

Once you have decided on your medical treatment plan, we will book your medical facility appointment, get in touch with the hospitals or clinics, plan your travel, and book your flight and accommodation according to your needs and treatment plan. We will also send you a plan of your travel covering the daily schedule and final prices.

When you come to Istanbul, we will meet you at the airport. Your transportation and travel schedule will be provided before you board from you homeland. In order to make you feel comfortable, we will plan everything together and will accompany you during your stay in Istanbul. Transportation to all your appointments will be arranged. A host that speaks your language will be at your service if required. VitaNova team will be available 24/7 during and after your stay.

Once we provide the best medical treatment plan and the best travel experience, it is time to say Goodbye! VitaNova aims for a lifelong relationship with all its patients. For us, your recovery after your treatment is as important as your initial planning processes. Once your final medical controls and check-ups are completed, our experts will provide an aftercare guidance. We will be available for any questions and queries regarding your aftercare, as long as it takes. We will coordinate your safe flight back home and hope to hear from you!

We know that medical tourism is a difficult process with a lot of obstacles. It is our job as a medical tourism agency to make this difficult process fairly simple by planning each and every step for you. Once you inform our consultants with your need and choice of treatment, they will work on your custom made medical and travel solutions.